Do You Need Your Radios Serviced or Repaired? Follow These Easy Steps!
Call 1-800-530-5550, or fill out the online form below to request a return authorization number. This will allow us to track your equipment upon arrival at our facility. We will mail, email, or fax you a UPS shipping label complete with all necessary address information. Using the online form below and providing as much detail as possible will reduce bench time required to analyze your equipment and save you money.
Pack your radio(s) and any accessories for shipping. Be careful when packing as this equipment can be damaged further in shipment if not packaged adequately. Send all accessories (battery, microphone, etc.) that may be related to the problem with your radio. Include Proof of Purchase for warranty verification if not purchased from TBS Electronics, Inc. We honor all warranties whether you purchase from us or not.
Attach the UPS shipping label to your package, remove the bottom portion and retain for tracking purposes. Give your box to any UPS driver, take it to a UPS shipping center, or leave it with a business that ships or receives UPS packages.
Your package will be delivered to our Topeka facility, free of charge, repaired and returned as quickly as possible.